The new Rich Returns integration with the Shop app allows customers to easily initiate returns directly within the app, streamlining the post-purchase experience for both shoppers and merchants.
Simplifying the return process enhances customer satisfaction, reduces friction, and helps build trust with shoppers, encouraging repeat business.
What You Gain:
- Seamless Returns: Customers can initiate returns directly from their order page within the Shop app.
- Centralized Management: Manage returns from both web and mobile channels in one platform.
- Customizable Flows: Tailor your return process to match your brand’s return policies.
How to Get Started:
- Install: Download Rich Returns from the Shopify App Store.
- Activate: Go to the Minis section in Shopify and enable the Shop Mini for Rich Returns.
- Customize: Adjust return settings through the Rich Returns admin panel.
Learn more in our support article.
How Can You Use This Integration?
- Streamline Holiday Returns: Make returns faster and easier for customers this holiday season.
- Boost Customer Trust: Provide a hassle-free return experience to build confidence and loyalty.
Want to see how this integration works? Book a demo with Rich Returns today!
We now integrate with the Shop app, meaning customers can easily start returns directly within the app, making the process smoother for shoppers and easier to manage for merchants.
