We’ve enhanced email notifications to include customer questions and answers, which were previously only visible during return submissions or on the merchant dashboard.
This update improves communication and ensures a smoother returns experience for both merchants and customers.
Benefits:
- Greater Clarity: Merchants can now view customer responses directly in their emails for quicker, more informed decision-making.
- Improved Transparency: Customers receive a clear record of their answers, ensuring better communication and visibility.
We’ve enhanced email notifications to include customer questions and answers, which were previously only visible during return submissions or on the merchant dashboard.
