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Feature Releases

We're an app powered by passionate individuals working as one.  Our updates are designed to keep customers informed and engaged, ensuring everyone stays on the same page.

Customer Questions Now Included in Email Notifications for Better Clarity!

Published
•
December 18, 2024
Improvement

We’ve enhanced email notifications to include customer questions and answers, which were previously only visible during return submissions or on the merchant dashboard. 

This update improves communication and ensures a smoother returns experience for both merchants and customers.

Benefits:

  • Greater Clarity: Merchants can now view customer responses directly in their emails for quicker, more informed decision-making.‍
  • Improved Transparency: Customers receive a clear record of their answers, ensuring better communication and visibility.