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Feature Releases

We're an app powered by passionate individuals working as one.  Our updates are designed to keep customers informed and engaged, ensuring everyone stays on the same page.

New! UPS Integration for Rich Returns

Published
•
November 26, 2024
Integration

We're excited to announce that Rich Returns now features a direct integration with UPS, available to all merchants. This new integration allows merchants to generate UPS return labels directly within the Rich Returns platform, eliminating the need for third-party services like EasyPost or Shippo.

Key Benefits of the UPS Integration:

  • Cost Efficiency: Reduce operational costs by bypassing intermediary platforms when processing UPS returns.
  • Streamlined Returns Process: Enjoy a faster and more efficient returns workflow with direct UPS integration, minimizing manual steps and simplifying the process.
  • Enhanced Control: Generate UPS return labels directly from the Rich Returns dashboard, giving you a more seamless and manageable experience.

This integration marks a major milestone as our first direct carrier integration, and we're planning to expand this functionality with additional carrier options in the future.

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