Yes, that's right. You can now randomize the order of return reasons on the returns portal for your customers. Why is this useful? Because it helps in combating selection bias from customers who select the same reason for each item in the return, thus degrading the accuracy of your data. Accurate returns data helps your business improve products and business decisions. This new feature can be enabled on all plans when heading over from your Dashboard 👉🏻 Return Settings 👉🏻 General.
