Brands use strategy and tech to maximize BFCM impact.
We all love to see it - analytics are a crucial part of every business. We've included more information to provide deeper insights into your returns.
Now you have the option to look into your customers' actions, and the breakdown into the returned products by order name, return number, product name, and quantity.
The Returned Products report shows how many products were returned by a customer:
The Comments section will show the customer comments on the returned products:
Use these stats to analyze your customers' actions and anticipate their needs to improve their experience. Let us know if you need other stats because we are all about them!
With ❤
Rich Returns