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Return Reasons Now Map to Shopify 🔄

Rich Returns
Published
•
November 20, 2024
Improvement

We’ve made tracking return reasons across platforms much easier. 

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Now, the default return reasons in Rich Returns are automatically synced with Shopify, ensuring that when a return reason is selected in Rich Returns, it’ll show up on the original Shopify order too.

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What’s New

  • Syncing Default Return Reasons: Default return reasons are now automatically synced between Rich Returns and Shopify, ensuring consistency.
  • View Return Reasons on Shopify Orders: You can easily view return reasons directly on Shopify orders, improving tracking and management.‍
  • Improved Data Consistency: This update ensures smoother operations by aligning data across both platforms.
We’ve made tracking return reasons across platforms much easier. ‍Now, the default return reasons in Rich Returns are automatically synced with Shopify!
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